Frequently Asked Questions

PakcleanGo is Lahore's premier doorstep car wash service. We bring professional car cleaning directly to your home or office, saving you time and effort. Our expert team uses high-quality products to provide complete exterior washing, interior vacuum cleaning, engine dry clean, dashboard polish, and tyre wax.

Simply book your service through our website or WhatsApp. Our professional team arrives at your specified location (home, office, or anywhere in Lahore) with all necessary equipment and cleaning products. We perform a complete car wash at your doorstep while you relax or work. No need to drive anywhere!

We cover all of Lahore city — every residential, commercial, and industrial area. Whether you're in DHA, Gulberg, Johar Town, Bahria Town, or anywhere else in Lahore, we come to you. No extra charges for any area within Lahore. Call us at 0322-7614339 for any questions about your location.

We offer professional doorstep car wash service priced by your car category:

Car Wash: Sedan/Hatchback Rs. 1,000 | SUV/Crossover Rs. 1,200 | Large SUV/4x4 Rs. 1,500

The Car Wash includes: Exterior Wash, Interior Vacuum, Engine Dry Clean with Blower, Dashboard Polish, and Tyre Wax.

Yes! We have a loyalty reward program — Book 5 times and get your 6th car wash absolutely FREE! The savings depend on your car category — save Rs. 1,000 on Sedan, Rs. 1,200 on SUV, or Rs. 1,500 on Large SUV car wash. This offer is available for all our regular customers.

We accept cash payment after service completion. Our team will collect the payment once you are satisfied with the work. We're working on adding online payment options soon for your convenience.

No, absolutely not! The price shown for your selected service and car category is the total cost. There are no hidden charges, no extra fees for travel across Lahore, and no surprise costs. What you see is what you pay.

You can book in three easy ways:
1. Through our website - Click "Book Now" button and fill the form
2. WhatsApp - Message us at 0322-7614339
3. Phone Call - Call us directly at 0322-7614339
We'll confirm your booking within 2 hours.

We operate on Saturday and Sunday from 9 AM to 9 PM. You can choose any time slot during these hours that's convenient for you. We recommend booking in advance to secure your preferred time.

We recommend booking at least 24 hours in advance, especially for weekend mornings which are our busiest times. However, we also accept same-day bookings based on availability. Call us to check immediate availability.

Yes, you can cancel or reschedule. Please inform us at least 3 hours before your scheduled time by calling or messaging us at 0322-7614339. This helps us accommodate other customers.

A complete car wash service typically takes 45-60 minutes depending on the vehicle size and condition. Our team works efficiently to ensure quality work without rushing.

We use only high-quality, car-safe cleaning products that are gentle on your vehicle's paint and interior. Our products are specifically designed for automotive use and won't damage your car's finish.

Yes, we require access to a water source and electricity connection at your location. This is standard for doorstep car wash services. Our team brings all cleaning equipment and products.

Yes! We cover all vehicle types across three categories:
1️⃣ Sedan / Hatchback (e.g., Corolla, Civic, Swift) — lowest price
2️⃣ SUV / Crossover (e.g., Fortuner, Sportage, Tucson) — medium price
3️⃣ Large SUV / 4x4 / Pickup (e.g., Prado, Ranger, Patrol) — highest price
Pricing varies because larger vehicles require more time, water, and product. See our full pricing on the Packages page.

While we prefer you to be available at the start and end of service, you don't need to supervise throughout. Many customers leave their car with us and continue with their work. We'll inform you once the service is complete.

Yes, absolutely! All our team members are trained professionals with extensive experience in car washing. They know the proper techniques to clean different car surfaces without causing any damage.

Customer satisfaction is our priority. If you're not completely satisfied with any aspect of our service, please let us know immediately. We'll re-do the work or address your concerns right away at no additional cost.

Yes, your car is completely safe with us. Our team members are carefully screened, verified, and trained. We take full responsibility for your vehicle during the service. We've been serving Lahore customers with zero incidents.