Frequently Asked Questions

PakcleanGo is Lahore's premier doorstep car wash service. We bring professional car cleaning directly to your home or office, saving you time and effort. Our expert team uses high-quality products to provide complete exterior washing, interior vacuum cleaning, and premium detailing services.

Simply book your service through our website or WhatsApp. Our professional team arrives at your specified location (home, office, or anywhere in Lahore) with all necessary equipment and cleaning products. We perform a complete car wash at your doorstep while you relax or work. No need to drive anywhere!

We serve all major areas of Lahore including DHA (Phase 1-8), Gulberg, Model Town, Johar Town, Bahria Town, Valencia Town, Garden Town, Cavalry Ground, and many more. Check our Service Areas page for the complete list. If your area is not listed, call us at 0322-7614339 to confirm availability.

Our Complete Car Wash Package costs Rs. 1200 and includes: Exterior Wash, Interior Vacuum, Wheel Cleaning, Windows Clean, Mats Wash, Dashboard Shiner, Engine Dry Clean, Tyre Shiner, and Air Freshener. This is a comprehensive package that covers all your car cleaning needs.

Yes! We have a loyalty reward program - Book 5 times and get your 6th service absolutely FREE! That's a saving of Rs. 1200. This offer is available for all our customers who maintain regular service with us.

We accept cash payment after service completion. Our team will collect the payment once you are satisfied with the work. We're working on adding online payment options soon for your convenience.

No, absolutely not! Rs. 1200 is the total cost. There are no hidden charges, no extra fees for travel, and no surprise costs. What you see is what you pay.

You can book in three easy ways:
1. Through our website - Click "Book Now" button and fill the form
2. WhatsApp - Message us at 0322-7614339
3. Phone Call - Call us directly at 0322-7614339
We'll confirm your booking within 2 hours.

We operate on Saturday and Sunday from 9 AM to 9 PM. You can choose any time slot during these hours that's convenient for you. We recommend booking in advance to secure your preferred time.

We recommend booking at least 24 hours in advance, especially for weekend mornings which are our busiest times. However, we also accept same-day bookings based on availability. Call us to check immediate availability.

Yes, you can cancel or reschedule. Please inform us at least 3 hours before your scheduled time by calling or messaging us at 0322-7614339. This helps us accommodate other customers.

A complete car wash service typically takes 45-60 minutes depending on the vehicle size and condition. Our team works efficiently to ensure quality work without rushing.

We use only high-quality, car-safe cleaning products that are gentle on your vehicle's paint and interior. Our products are specifically designed for automotive use and won't damage your car's finish.

Yes, we require access to a water source and electricity connection at your location. This is standard for doorstep car wash services. Our team brings all cleaning equipment and products.

Yes! Our service covers all types of vehicles including sedans, hatchbacks, SUVs, and crossovers. The same Rs. 1200 price applies to all vehicle types.

While we prefer you to be available at the start and end of service, you don't need to supervise throughout. Many customers leave their car with us and continue with their work. We'll inform you once the service is complete.

Yes, absolutely! All our team members are trained professionals with extensive experience in car washing and detailing. They know the proper techniques to clean different car surfaces without causing any damage.

Customer satisfaction is our priority. If you're not completely satisfied with any aspect of our service, please let us know immediately. We'll re-do the work or address your concerns right away at no additional cost.

Yes, your car is completely safe with us. Our team members are carefully screened, verified, and trained. We take full responsibility for your vehicle during the service. We've been serving Lahore customers with zero incidents.